About Insta Answer, LLC
Insta Answer, LLC is a global answering and contact service company that includes IA Solutions, IA Call Center, Insta Answer, and ElevatorMonitoring.net.
ASME A17.1/CSA B-44 Code Year | 2000 | 2004/07 | 2010/13/16 | 2019 | |
---|---|---|---|---|---|
Please note North Carolina follows ASME17.1-2010/13/16 | Yes | Yes | Yes | No | |
ASME A17.1/CSA B-44 Code Requirement | Required | Not Required | Depends on City or Locale | ||
Two-way communication between elevator and authorized personnel | Yes | ||||
On-site communications if elevator travels more than 60 feet | Yes | ||||
Communication between the elevator and the remote machine or remote control rooms required | Yes | ||||
Answer by live authorized personnel - no machine or automated answering allowed | Yes | ||||
Onsite communication capability for authorized or emergency personnel | Yes | ||||
Onsite monitoring if 24/7 authorized or emergency personnel are available | Yes | ||||
Location identification on demand by authorized personnel | Yes | ||||
Hands free communication devices only - handsets not allowed | Yes | ||||
Automatic answer if calling into the elevator car | Yes | ||||
Automatic call redirect if no answer onsite | Yes | ||||
Offsite communication must not interfere with onsite communications | Yes | ||||
Local telephone line status monitoring and local alert or alarm if line goes down | Yes | ||||
Two-way message display in elevator car for hearing and/or speech impaired *(if elevator travels over 60 feet) | Not Required | ||||
Ability for authorized agents or personnel to view video of passengers anywhere inside the elevator car *(if (elevator travels over 60 feet) | Not Required | ||||
Ability for authorized agents or personnel to change message inside elevator car to indicate help is onsite*(if (elevator travels over 60 feet) | Not Required |
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Discover why ElevatorMonitoring.net by Insta Answer is the premier elevator monitoring and answering service in North America. Learn how our customized and specialized services can help grow your elevator business through world-class customer service, dispatching, and rescue services. Contact us today for more information. You’ll be glad you did. We look forward to hearing from you very soon.
Insta Answer, LLC is a global answering and contact service company that includes IA Solutions, IA Call Center, Insta Answer, and ElevatorMonitoring.net.