We get to know your dispatch protocol, technician schedules, and escalation procedures to ensure accurate call handling.
Forward your main line or after-hours calls to ElevatorMonitoring.net. Our operators handle inquiries the moment they come in.
Emergency call? We notify your on-call tech right away. For routine maintenance, we schedule appointments directly into your calendar if desired.
You receive call logs, technician dispatch times, and daily/weekly summaries—keeping you in control and informed.
No matter when a breakdown or service call happens, we’re here to handle it.
We replicate your in-house processes, from notifying specific techs to updating internal systems.
Whether it’s an urgent entrapment or a scheduled service, each call is handled with care and precision.
Our roots are in providing top-tier customer care; elevator service dispatch is a natural extension of that.
Starting at just $79.99/month, you can offload call handling and dispatch at a fraction of hiring full-time staff.
Don’t let budget concerns prevent you from delivering outstanding 24/7 elevator service. We tailor packages to your call volume and dispatch needs.
“Our technicians now respond to emergency calls faster than ever. ElevatorMonitoring.net’s operators are lifesavers—literally!” – Lisa R., Elevator Service Manager
“They handle everything from call screening to scheduling. We’ve reduced missed calls and improved customer satisfaction dramatically.” – Mark T., Repair & Maintenance Supervisor
Absolutely. We’ll maintain a list of on-call technicians per area or shift.
We follow your predefined protocols—urgent issues escalate to on-call techs, routine calls can be scheduled.
Yes, our global operators are available around the clock, weekends and holidays included.
We’ll integrate with your system or use your preferred method. Let us know what works best.
Yes, we have flexible packages to fit your business model—no long-term commitment unless you want it.
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